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""His style presents the ultimate case study for airlines or any service company whereby if you take care of your people, they will take care of your customers, which will take care of your shareholders," Parker said. Southwest confirmed Kelleher died on Thursday, Jan. 3, 2019. Herb Kelleher was the colorful co-founder of discount carrier Southwest Airlines.
Start with employees and the rest follows from that.The Economist Magazine, Obituary, Page 82 of Print Edition, 12th January 2019.
''Parker, who called Kelleher a "really good friend,'' said Thursday was a "sad, sad day.
"I said to him, 'Herb, lets just get something totally straight here: If I ever find anything of yours past the midline of the room, I'm throwing it in the fireplace.' It gave out peanuts instead of meals. He was 87. Or the time he wore a bag over his head in a commercial years ago after a rival suggested travelers should be embarrassed to fly no-frills Southwest.Airline investor Bill Franke's favorite Herb story happened on a ranch in Wyoming.
Southwest Airlines Founder Herb Kelleher Dies at 87 ‘Maverick Spirit’. Find out what's happening in the world as it unfolds.Herb Kelleher, founder of Southwest Airlines, died Thursday at the age of 87.The company announced his passing in a statement that described Kelleher as a "pioneer, a maverick, and an innovator." It flew just one kind of plane, the Boeing 737, to make maintenance simpler and cheaper. His death was announced by Southwest Airlines on Twitter. His vision revolutionized commercial aviation and democratized the skies.
We already miss you, Herbie. "Herb's passion, zest for life, and insatiable investment in relationships made lasting and immeasurable impressions on all who knew him and will forever be the bedrock and esprit de corps of Southwest Airlines. For full obituary and coverage from Legacy.com, click here. "In his 2016 interview with NPR, Kelleher described his affinity for Wild Turkey bourbon, said he smoked for the vast majority of his life and enjoyed cheese crackers for breakfast.He also reminisced about a promotion from Southwest Airlines' early days. It didn't matter who else was in the room or walked into the room, Parker said. It is the country's largest carrier by domestic passengers and earns strong marks for customer service.Continuing Kelleher's maverick ways, Southwest is known today as the only carrier to offer two free checked bags and no reservation change fees, and it does not assign seats.
"American Airlines CEO Doug Parker said Kelleher's vision "brought the freedom of travel to hundreds of millions of people, and his appetite for taking on any real or perceived battle was unmatched. "He was the best listener I've ever met in my life,'' Parker said. "That was really helpful to me. https://www.findagrave.com/memorial/195774643/herbert-david-kelleher
Kelleher promised customers they'd pay the lowest fare possible.
Herb Kelleher, who changed the airline industry by helping create and lead Southwest Airlines, a low-fare carrier that made air travel more accessible to the masses, has died. Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. That's how he got to know what was going on at his airline. He was born on March 12, 1931 Camden, New Jersey, United States. It evolved into a"I knew nothing about airlines, which I think made me eminently qualified to start one because what we tried to do at Southwest was get away from the traditional way that airlines had done business," he told NPR's Guy Raz in 2016. After clerking for a New Jersey Supreme Court justice, Kelleher moved to Texas intending to start a law firm or a business. Kelleher showed a flair for wacky marketing antics.
He graduated from Wesleyan University and earned a law degree from New York University in 1956.Mr. He passed the CEO role onto James Parker and the president role to Kelleher was the recipient of over 100 awards and honors in the worlds of business and aviation during his life.They had four children, Julie, Michael, Ruth and David.Kelleher was known for getting little sleep and for his affinity for Your employees come first.
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Mr. Kelleher, clenching a lit cigarette between his teeth, lost the match, but the victor — impressed by the publicity the stunt generated — let Southwest keep using the tagline.As Southwest added service to more cities, executives of other airlines — and some of their passengers — dismissed Southwest as a cattle-car operation for frugal travelers.
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