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However, if you still need our help after that, then fill up our Why can’t you send or receive SMS or MMS messages on your Moto G5?Texting problems in mobile devices are often attributed to network errors like when using your device in an area that is already out of your network coverage.
Please continue the guide if you still cannot send/receive MMS.
Fortunately, there’s a quick and easy fix…now that we’ve actually figured out what’s going on here. To determine whether or not the problem is isolated to the current messaging app you’re using, try to switch to a different messaging app. If you too are having troubles sending or receiving texts (SMS) or picture messages (MMS) on the same Motorola phone, then this content might be able to help you out. This is a free service we offer and we won’t charge you a penny for it. In this post, we will tackle one of the most prevalent problems faced by many owners of the Moto G5 handset and that is with texting. APN settings are configured automatically by default and it’s supposed to work. Please sign in again to continue. Other people who have encountered similar issue with sending or receiving texts or picture messages found out that the problem was due to a busted SIM card. moto g6 play - Auto Receive Messages.
I have no Access Point Names option in my settings. To ensure you’re using the correct APN settings for your device, be sure to contact your carrier for further verifications. Software bugs like faulty updates and bad apps installation can also inflict errors to your phone’s messaging functions. Same issue for me on Moto g6. Then put it in the proper card reader of your computer. If you can send and receive SMS and MMS using a different app, then it clearly denotes that the previous app is at fault.If you still cannot send and receive SMS or MMS using any other messaging apps, then it’s likely a more intricate system error or hardware damage. It’s possible that your messaging app is glitching and this glitch has prevented the app from performing its main functions to send and receive messages. If it is, then visit the troubleshooting page for that device, browse through it to find issues that are similar with yours and feel free to use our solutions and workarounds. Potential solutions to fix SMS and MMS problems on your Moto G5.
Potential solutions to fix SMS and MMS problems on your Moto G5As you can see, there’s a lot of things that you need to consider when dealing with messaging problems not only on the Moto G5 but also with other smartphones out there, Android or iOS. If not, then you’ll need to deal with network issues first. Memory cards on phone are Micro SD cards, you need an SD card converter, often sold with the Micro SD card, so your computer can read it.
Due to inactivity, your session has expired. Read on and find out what causes this problem to occur and what needs to be done in order to fix them.For smartphone owners who found our site while trying to find a solution, try to see if your phone is one of the devices we support. If you are using Hangouts as your default messaging app and this is the first time you have trouble sending or receiving SMS or MMS messages, then try to quit the app and then re-launch or open it again. If you’re on Cricket Wireless and use an Android phone, there’s a reasonably decent chance you could be having issues receiving MMS messages (aka picture and video messages). If you receive any unusual messages like those from unknown senders with links in them, then that might be the culprit. Before you begin, verify and ensure that your device is connected to your cellular network and that it is getting good signal strength. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. However, things can go wrong eventually so you may need to configure these settings on your device manually. Otherwise, start whenever you’re all set to troubleshoot software problems your Motorola Moto G5.First solution: Quit and restart your Messaging app.The Moto G5 comes with pre-installed messaging apps including Hangouts and Messaging app. MMS problems should be solved at this point. Otherwise, your device’s software is up to date.When the update is successfully installed, reboot your phone then try to see if your messaging app is already working properly.There are messages that embed some malware. Due to inactivity, your session will end in approximately 2 minutes. Deemed as one of the best budget smartphones in 2017, Motorola’s 5-inch octa-core handset, the Moto G5 is packed with much tech along with good performance and jazzed up design.
24/7 automated phone system: call *611 from your mobile Create a test message and see if you can now send and receive messages.A simple restart often resolves minor errors and software issues in mobile devices. Overall it’s a fantastic device but just like any others not perfect.
To deal with this issue, I have compiled a rundown of possible solutions and applicable workarounds for you to refer to when you need help in the troubleshooting process. moto g6 play. The moment you received or open the message, the malware would start to penetrate the messaging system and eventually ruin its functions. Here’s how to force close or quit Hangouts app on your Moto G5:Go back to the Main/Start screen and then try to launch the Hangouts app again. 9 Select Reset to default. If ever the problem you’re dealing with is inflicted by some bugs, then installing an update will likely fix it.
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