garuda indonesia 777 business classshinedown attention attention
I was through in less than a minute.Once I got to the baggage claim, I followed a sign that read “Garuda Premium Arrival Service,” which ultimately led me to a small, lounge-like space at the corner of the hall.After taking down my details, the desk agent invited me to relax in the lounge and said they’d notify me once my bag was ready.
Soto is always yummy and I was happy to see it on the menu.It had lots of flavors while still being light.
This flight was the first flight of my trip to position myself to Europe from Indonesia for a quick visit as I booked Singapore Spontaneous Escape from Rome and to Singapore for 38,000 KrisFlyer miles in business class. UponArriving and CardRatings may receive a commission from card issuers. Plus, if I wanted to eat more, they offered me to order more. Garuda impressed me with its hospitality and onboard experience.That being said, the hard product felt a bit tired.
A RED VENTURES COMPANY. I was excited to hear that they had an espresso machine on board and that it could prepare any of the standard handcrafted cafe beverages. The dish was tasty, albeit quite small.After the meal, I ordered a quick cup of coffee before arrival. I was able to choose everything I wanted from the exact starter, main course, and dessert. When piecing together the marathon trip that would have me landing in Seoul, South Korea (ICN), and needing to position to Southeast Asia (either Thailand or Indonesia), I was beyond thrilled to find a wonderful mileage redemption pop up between Seoul and Jakarta (CGK).One of the best ways to redeem miles on Garuda Indonesia is through its SkyTeam partners. The 26 business-class seats were laid out in a staggered, 1-2-1 configuration between the first and second doors.For an airline with such an exotic color palette (ranging from aqua to bright orange), the cabin felt somewhat dull, with patterned brown upholstery and beige finishes throughout.The center section alternated between “honeymoon” pairs in the even rows and single aisle seats in the odd rows.Similarly, along the windows, the even-numbered rows were flush against the aisle, while the odd-numbered rows were tucked away toward the window, offering more privacy.Each seat had an adjustable headrest as well as a shoulder seatbelt strap used exclusively for takeoff and landing.Above the shelf next to the seat was an adjustable reading lamp and a literature holder containing safety cards and Garuda’s inflight magazine.Next to the lower seat cushion were the IFE remote and seat controls, which were conveniently within easy reach while I was in a lie-flat position.Just below these controls was a storage compartment, which contained a small water bottle. Either way, the dish was very good, even though I had bakso the day before my flight. While C and H seats are closer to the aisle even though it’s a window seat. Die Sitze lassen sich natürlich in ein flaches Bett umwandeln. Still, you can find availability on their Amsterdam route, but not much last minute availability.Back in February, I only searched once and I found availability along with the surrounding days that had availability.
The rest of the SkyTeam carriers trickled in throughout the course of the year, with Garuda Indonesia eventually making the switch in October 2018.I arrived at Terminal 2 about two hours before my 10:35am departure to Jakarta. Reason one, food is spectacular for business class. The Points Guy will not sell your email. Whenever my glasses became empty during boarding, the flight attendants came over to refill the glass with more watermelon juice or champagne.Plus, I got a cute mini cheese tart to accompany my pre-departure drinks during the boarding process.Garuda Indonesian 777 forward facing fully lie-flat business class seats are configured in a 1-2-1. However, most places, like the controls, counter, and the seat itself are still in good condition.I prefer forward facing seats as the seat feels wider than reverse herringbone seats, especially when you’re reclined and not having to go into a “V” shaped footwell when seated in a reverse herringbone seat.The padding on this particular seat is kinda lacking in seat mode, but when you’re in lie-flat bed mode the padding was just right for me.
Given that all SkyTeam partners were in this terminal, you’d’ve thought this would be a seamless addition to the SkyPriority experience.
Luckily, I was able to fly Garuda Indonesia business class between Jakarta (CGK) and London (LHR) when the route was still operating.Could a finally unstable airline like Garuda still live up to its questionable name on a long-haul route between South East Asia and London that is so competitive?
They did have self-serve wine and whiskey stations, as well as the standard bar service over the counter.Overall I enjoyed the quick visit to the lounge, as the food was simple but quite good.
Finally, it was time to head out and to start making my way to my gate, about a 10-minute walk from the lounge entrance.As I approached the gate, I marveled at the majestic 777 that I’d be flying to Indonesia that morning. As a business-class passenger, I was invited to use the SkyPriority lane, which was also open to SkyTeam Elite and GarudaMiles Platinum members. While their domestic flights aren’t the best when it comes to either food or service, their long-haul flight to Europe offers their best flight attendants and catering.I personally wouldn’t hesitate to recommend Garuda business class as it offers a great soft product. However, this is their first year not winning that award.This flight, the crew was super attentive and really wanted to be there. For your next Garuda Indonesia flight, use this seating chart to get the most comfortable seats, legroom, and recline on . I have no doubt that a successful evolution of their onboard offerings could secure Garuda’s position as a leading global carrier for many years to come.Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Both departures are scheduled in the late morning within 30 minutes of each other, so check-ins are handled roughly simultaneously.That being said, the counters were quite empty when I arrived.
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